Strategy - Way2Smile Process

At Way2Smile Solutions, we follow a unique set of strategies in making every business stand ahead of the competition. Here is a brief of the four major steps which we take into consideration for our clients:

Right off the bat, we discussed the Client to get to know about their existing business process, their revenue models, challenges they faced, and the pain points which should be resolved.

We implement a Multi-Tenant approach where our software supports multiple customers and can be managed in a single place.

To enhance the sales and revenue of the businesses, we came up with a couple of ideas which include a Data Analytics solution and future-proof marketing strategies.

Data Analytics solutions to analyze the sales data and predict the future of the business. Implement various marketing approaches with automated tools such as Offers, Coupons, and Loyalty Programs.

Initial Team Building

Initially, in order to work on the solution, we formed a set of teams who were well-knowledged on working it out. In total, there were 15+ engineers involved in the process who were responsible for their own tasks and delivered them promptly.

Our Client was looking for best-in-class tech leaders from our organization who are qualified in everything.
Forming a small group of teams under these tech giants.
A complete team formation by merging with the existing one.

UI/UX

Data Engineer

Cloud Architect

Quality Analyst

Mobile App Developers

Backend Developer

Project Manager

Front End Developer

Customer Success Manager

Tools and Technologies

The team at Way2Smile understands the importance of assigning, managing the tasks and hassle-free communication.

Communication Tools:

Slack for internal communication.
Google meetings/Zoom for client communication.

Technologies

Backend - Python Django Framework
Frontend UI - Angular
Mobile App - Ionic and Angular for Customer App. Java Kotlin and Objective C for Delivery
Data Analytics
Cloud - AWS

Project Management Tools

JIRA- Task tracking and sprint plans.
Github- version control.
Confluence- Documents management.

Solutions Offered

Way2Smile Solutions has delivered solutions by considering the needs stated by our client. The pandemic crisis has caused a downfall for the restaurants which resulted in a lack of customers due to the elimination of in-house dining. In order to keep up the business, we identified food delivery to the customers as a better option.

The team of 15+ engineers analyzed an idea and implemented digital technologies by figuring out the possibility and helping the business to survive and run successfully. With industry-specific software for the business, they can make higher returns and recover the lost revenues as well.

A complete ordering system which includes Multitenant, Payment Gateway, Multiple branches, Delivery management, POS Integration.
Handy Web and Mobile App for Customers to place Orders and Live Tracking
Simple yet super-responding Web App for Businesses with different User Roles.
An option of Android and iPhone App for Delivery Agents.
Information-rich dashboard with Data Analytics.
Full-fledged marketing Tool to run campaigns, offers, loyalty programs for retaining and bringing new customers on board.

On the whole, Way2Smile Solutions offered a couple of successful strategies that our client expected:

A top-notch customer application that empowers restaurants to meet customer loyalty and enhance their experience with easy ordering and combined benefits such as app-specific coupons and limited-time discounts.
With the integrated data analytics system, businesses too got profited by making use of marketing tools to attract customers. This resulted in greater profits and doubling the revenue.

Business Impact

With the project implementation, our client can lively view 10X enhanced sales with boosted revenues in a short span of time compared to the previous months. Our client didn’t stop with gaining new profits but also saved a greater amount by working with us.

1. Increased Orders via Online mode of Delivery

By implementing digital solutions, our client got their business productive with the increased number of orders through an online mode of delivery. Be it a food or pharmaceutical business, our client succeeded in retaining their customers through online purchases.

2. New orders from new customers through new-gen marketing

In addition to existing customers, client gained a new set of customers for their business at the user’s convenience. A customized app where we integrated features such as Coupons, Discounts which enhanced the user experience.

3. A simple way of Payment online within a fraction of seconds

Payment can now happen in a fraction of seconds. The application can support various modes of payment through Online mode in order to reach a wider audience. It even supports Paypal and cryptocurrencies where customers can choose their desired mode of payment.

4. Custom Integrations

Integrating a new application for an industry-specific business is made possible with our solutions. The team at Way2Smile has ensured that the software is connected and optimized to manage everything in a single place without any hurdles.